ICBC Direct Billing
Direct Billing available
Burnaby | Richmond | South Surrey | Brentwood
Registered Massage Therapy
RMT Initial Appointment
(45 Min) - $0 User Fee
(60 Min) $26 User Fee
RMT Follow up / Subsequent Appointment (minimum 45 minute treatments as per ICBC requirements)
(45 Min) - $26 User Fee
(60 Min) - $51 User Fee
*ICBC Direct billing Available for All Locations
Registered Kinesiology (Active Rehab)
Kinesiology Initial Appointment (In person / Telehealth)
(45 Min) $0 User Fee
Kinesiology Follow up/ Subsequent Appointment (In person / Telehealth)
(30 Min) - $0 User Fee
Chiropractor
Initial Chiropractic Session (In person / Telehealth)
(30 Min) $0 User Fee
Chiropractic Follow up/ Subsequent Appointment (In person / Telehealth)
(30 Min) - $0 User Fee
Registered Physiotherapy
Initial Physiotherapy Session (In person / Telehealth)
(30 Min) $0 User Fee
Subsequent Appointment (In person / Telehealth)
(30 Min) - $0 User Fee
How much does ICBC cover?
Once you’ve received your ICBC Claim Number, ICBC will cover your 100% of your basic treatment costs (additional user fee will be applied for extended sessions) for the first 12 weeks after your accident date.
RMT: Initial Assessment (45 Minutes), Subsequent Treatments (30 Minutes)
frequency: 1x a week
Physiotherapy: Initial Assessment (45 Minutes), Subsequent Treatments (30 Minutes)
frequency: 2x a week
Chiropractic Therapy: Initial Assessment (30 Minutes), Subsequent Treatments (15 Minutes)
frequency: 2x a week
Active Rehab KIN: Initial Assessment (60 Minutes), Subsequent Treatments (60 Minutes)
frequency: 1x a week
What we recommend: Book an Initial Appointment with all disciplines for a thorough and comprehensive assessment. This way we can gather all relevant information to collaborate to create the most well-rounded treatment plan to help you achieve your goals.
Can you directly bill?
Yes we can directly bill ICBC on your behalf. However, if your treatment falls outside of the approved time window, you may be required to pay for that session up front and submit to your ICBC adjuster for reimbursement.
In order to book an ICBC Appointment, it must be done by speaking with one of our team members to gather some information. We will need the following information:
ICBC Claim Number:
Adjustor Information (if provided)
Full Name:
Email:
Phone Number:
Accident Date: (MM/DD/YYYY) Claim End Date: (MM/DD/YYYY)
(It’s important to note that our ICBC direct billing service is a courtesy service and not a guarantee that all direct billings will be approved or paid by ICBC. It remains the patients responsibility to pay for all unpaid treatments by ICBC should direct billing problems occur. Patients will be able to collect these payments directly from their ICBC adjuster.)
What if I need more than 12 treatments?
If further treatments are required our ICBC Support team will contact your Customer Claims Specialist (adjuster) to seek approval for additional treatments. As long as you are diligent in following your personalized treatment plan established by our healthcare team, and there is a legitimate need for additional treatments, ICBC may approve the request.